Privacy Policy
1. Introduction
The purpose of this Privacy Policy is to inform users of the KAMIHANA website (hereinafter “the Site”) about how their personal data is collected, used, and protected, as well as their rights under the General Data Protection Regulation (GDPR) and applicable French law.
The Site is published by:
KAMIHANA
Sole Proprietorship
Data Controller: Hanaé Faisant
Contact email: contact@kamihana.fr
Website: www.kaamihana.com
2. Personal Data Collected
We collect only the data necessary for the proper functioning of the Site and the quality of our services.
2.1 Data Provided Directly by the User
When you use the Site, you may be asked to provide the following data:
First and last name
Email address
Mailing address
Phone number
Customer account information (username, order history, wish list)
Content of messages sent via contact forms (customer service, after-sales service, collaborations)
2.2 Data collected automatically
When browsing the Site, certain data may be collected automatically via cookies or similar technologies:
IP address (anonymous)
Browser and device type
Pages viewed and browsing duration
Performance and audience data
This data is collected in particular via Google Analytics.
3. Purposes of processing
Personal data is collected for the following purposes:
Order management and customer service
Creation and management of customer accounts
Communication with users (responding to inquiries, collaborations)
Improving the user experience and the Site
Statistical analysis of Site traffic
Compliance with legal and accounting obligations
4. Cookies and tracking tools
The Site uses cookies and similar technologies to:
Measure audience metrics (Google Analytics)
Improve the Site’s navigation and usability
Secure features related to user accounts
During your first visit, a banner allows you to accept, decline, or configure the use of cookies.
You can change your preferences at any time via the privacy settings.
5. Customer Accounts
Users can create an account to:
View their personal information
Track their orders
Manage their wish list
Facilitate future purchases
Information associated with the account is accessible only to the user concerned and to KAMIHANA strictly for the purpose of managing the service.
6. Data Sharing
Personal data is neither sold nor rented.
It may be shared only with technical service providers essential to the operation of the Site, including:
Wix (hosting and e-commerce infrastructure)
Google Analytics (audience analysis)
These service providers are subject to confidentiality obligations and must comply with the GDPR.
7. Data Retention Period
Data is retained only for as long as necessary for the purposes for which it was collected:
Customer account data: as long as the account is active
Order-related data: mandatory legal retention period (accounting)
Contact data: up to 3 years after the last communication
Cookies: maximum duration of 13 months
8. Data security
Kami Hana implements reasonable technical and organizational measures to protect personal data against unauthorized access, loss, alteration, or disclosure.
Payments are secured through the Site’s payment providers (KAMIHANA never has access to banking data).
9. User rights
In accordance with the GDPR, you have the following rights:
Right of access to your data
Right to rectification
Right to erasure (“right to be forgotten”)
Right to restriction of processing
Right to object
Right to data portability
To exercise your rights, you may contact:
contact@kamihana.fr
We will respond to your inquiry within 30 days.
10. Complaints
If you believe your rights have not been respected, you may file a complaint with the competent authority:
CNIL – www.cnil.fr
11. Changes to the Privacy Policy
KAMIHANA reserves the right to modify this policy at any time to remain compliant with legal or technical developments.
The current version is the one published on the Site.